National Diploma: Labour
Relations: Dispute Resolution


Find a Course Projects Human Resources National Diploma Labour Relations: Dispute Resolution
course information

Course: Short course 

Mode: Distance

Study Period: up to 48 months 

NQF Level: 5

SAQA ID: 93994

Course Code: LRNDP3

course price

Price before bursary:


Price after bursary:



Payment Plan



per month

[over 37 months]

Registration fee:


Once off payment


Course Overview

This SABPP Accredited National Diploma will aim to equip participants to be competent conciliators and arbitrators, and to participate effectively in the conciliation and arbitration hearing. It will also empower participants to engage in a knowledgeable and skillful manner more broadly within the labour relations arena. This course will provide participants with an effective overview of labour law in South Africa. After completion of this course, successful students will
understand the SA legal framework including the different legislation and codes of good practice

This NQF aligned and SABPP accredited course consists of 8 modules including:

  • Communication
  • SA Legal Framework
  • Labour Relations Statutes
  • Labour Dispute Forums
  • Statutory Considerations
  • LitigationConciliations & Arbitrations
  • Awards & CCMA Processes

Study period: up to 48 months   

Academy of York students will receive continuous information and support, over and above the prescribed course material, to assist students achieve in their studies. Students will have 36 months to complete this course.

Assessment and Award

This qualification will be assessed by means of 8 Summative Assessments and one Final Integrated Summative Assessment. All 8 Summative Assessments will have to be marked as competent before the student may attempt the Final Integrated Summative Assessment. A mark of 65% is required before the National Diploma can be awarded.

Entry Requirements

The following 3 modules of the FET Certificate: Human Resources Management and Practices Support must also be successfully completed.

1. The Business Environment
2. Introduction to Human Resources
3. Employee Wellness


This course is accredited by SABPP, South African Board for People Practices. The SABPP is a SAQA recognized professional body and regulates statutory quality and standards for People Professions. Academy of York is accredited by FASSET SETA, SAIOSH, SABPP, PMSA, COMENSA and the Institute of Certified Bookkeepers (ICB) and is registered with the QCTO as a Private College

What our past students said


It was an amazing experience, I was guided and helped in many ways. I have finally obtained my certificate and now ready for a new study journey with Academy of York.

Karina Lopes-wilson


At first I saw this online training as a challenge but instead I found it interesting and enjoyed it. It was great to study through A.O.Y. I definitely will do another course.

Willie Hess Hess