Business & Office
Administration

Course Overview

This course is the second module of the Certificate, Office Administration, SAQA ID 23618.  This program is ideal for students looking to achieve the skills required to work in an office environment and will provide the skills required to become a Receptionist, Office Assistant, Office Administrator, Public Relations Officer, or Marketing Manager.

• The role and function of a secretary
• How to create evidence and maintain confidentiality
• Mail handling
• The role and function of a receptionist
• Record management systems

Study period: up to 6 months   

Study PLUS Course Material

Study material includes a Textbook, Study & Solutions Guide and for those students who require additional assistance in the form of video learning, a FREE USB DRIVE containing Videos and Solutions Playlists.

ICB Assessment and Award

Using the ICB (Institute of Certified Bookkeepers) programme material, 30% of your final mark is calculated from the activities and evaluations you undertake during your Entrepreneurial distance learning course. Your Portfolio of Evidence (POE) is a folder you will receive once you have registered for your assessment, and it must include all tests and assignments you have completed for each module.

You will be required to do a written exam for each module, which accounts for 70% of your final mark and you will include that in your POE, which must be submitted to an ICB assessor. Assessment Centre are located throughout South Africa, so please visit www.icb.org to find an exam venue closest to you. Upon successful completion of your exam, ICB will certify you with a statement of competence showing the respective unit standards, which you have completed.

Important ICB Exam Information

You will need to register as a Student Member with the ICB, and enrol for the exam before prescribed closing dates with them. Please note ICB registration and assessment fees are not included in your course fees and must be paid directly to ICB. Please go to http://www.icb.org.za/downloads.html for current fees.

Entry Requirements

Students taking this course should have completed ICB Office Communication before starting this course.

Accreditation